At ESA, we have over 25 years' experience of providing a full range of research and information services to retailers, brand owners and agencies.

We measure performance in partnership with our clients, providing accurate information and insight to help companies improve their business through our three key competencies:

• In-store auditing - pricing, availability & compliance
• Mystery shopping
• Quantitative research

On a daily basis, our specialised teams across the UK and Ireland visit stores to talk to retailers and their shoppers, monitor the services they provide, and check on the pricing and presentation of goods.

From our Head Office in St Albans, we manage a field force of over 2,000, enjoying accreditation to IQCS, MRQSA, BS7911 and ISO9001.